NewMatrytech AI Studio is live โ€” build production-grade AI agents in weeks, not quarters.
โ€” AI Agent ยท Voice

Answers every call โ€” in a human voice.

A real-time AI voice agent that handles inbound support and bookings and runs outbound campaigns โ€” natural speech, sub-second latency, and a warm handoff to your team when it matters. Wired into your telephony and CRM.

92%calls handled end-to-end ยท <500ms latency ยท live in 3โ€“5 weeks
92%Calls handled without a human
40+Languages & accents
<500msResponse latency
3โ€“5 wksTo production
โ€” What it does

A tireless voice team, on every line.

Inbound, outbound, 24/7 โ€” the voice agent speaks naturally, understands interruptions, and knows when to bring in a person.

โ€” 01

Natural real-time speech

Sub-second responses with barge-in support โ€” callers can interrupt and it adapts, just like a real conversation.

  • Streaming ASR + TTS
  • Barge-in & turn-taking
  • Human-sounding voices
โ€” 02

Inbound support & booking

Answers questions, books appointments, checks order status and routes complex calls โ€” from the first ring.

  • 24/7 call answering
  • Appointment scheduling
  • Smart call routing
โ€” 03

Outbound campaigns

Reminders, renewals, surveys and lead qualification at scale โ€” compliant, opt-out aware, and CRM-logged.

  • Reminders & follow-ups
  • Lead qualification
  • Opt-out & compliance
โ€” 04

Tools & live actions

Looks up accounts, books slots and updates records mid-call through your APIs โ€” not just talk.

  • Calendar & CRM actions
  • Account & order lookups
  • Approval gates
โ€” 05

Warm human handoff

Transfers to a live agent with a spoken summary and full transcript โ€” no repeating the story.

  • Context-rich transfer
  • Whisper summaries
  • Fallback to voicemail
โ€” 06

Call analytics

Every call transcribed, scored and searchable โ€” with topics, sentiment and outcomes on a dashboard.

  • Transcripts & recordings
  • Topic & sentiment tags
  • Outcome reporting
โ€” How it works

The architecture, end to end.

A call arrives through your telephony, speech becomes text, the orchestrator reasons over your knowledge and tools, the reply is spoken back in real time, and every call feeds analytics.

Runs in your cloud or a private VPC ยท call recording consent & opt-out built in ยท SOC 2 & GDPR-ready

โ€” Connects to

Plugs into the stack you already run.

Meets callers on any line and acts through the systems your team already uses.

Twilio
Vonage
Amazon Connect
SIP trunk
Genesys
Salesforce
HubSpot
Zendesk
Google Cal
Calendly
GPT-4o
Claude
Deepgram
ElevenLabs
Whisper
Your VPC
โ€” Deployment

From phone number to live in weeks.

A fixed-scope rollout with a working pilot line you can call before you route real traffic to it.

01

Discovery โ€” Week 0

We map your call types, telephony, tools and the outcomes that matter, and agree a containment target.

02

Connect โ€” Weeks 1โ€“2

We wire up telephony, CRM and calendars, clone a brand voice, and stand up a pilot line.

03

Tune & evaluate โ€” Weeks 2โ€“4

Prompts, guardrails, escalation rules and an eval suite scored on real recorded calls.

04

Go live & monitor โ€” Week 4+

Phased rollout with analytics from day one. Optional retainer for tuning and new call flows.

โ€” Enterprise-grade

Built to pass security & compliance review.

Voice touches recording, consent and regulation. This is built for that reality, not just a slick demo.

โ€” 01 ยท Your data, your cloud

Runs inside your infrastructure.

Deploy in your VPC, sign NDAs and BAAs, capture consent and honour opt-outs. Recordings and transcripts stay yours and never train third-party models โ€” and you own the deployment.

โ€” 02 ยท Grounded & measured

It answers from your knowledge โ€” and we prove it.

Grounded responses with confidence thresholds and human handoff when unsure, plus an eval suite scoring accuracy, latency and escalation quality on real calls before and after launch.

โ€” Frequently asked

The questions contact-centre leaders ask first.

Something missing? Email Prakash directly โ€” same-day replies, no SDR layer.

Does it really sound human?
Yes โ€” it uses streaming speech recognition and neural text-to-speech with sub-500ms latency and barge-in, so callers can interrupt and it responds naturally. You can clone a brand voice or pick from premium voices.
Can it make outbound calls too?
Yes. It runs reminders, renewals, surveys and lead qualification outbound โ€” with opt-out handling and compliance guardrails โ€” and handles inbound support and booking on the same platform.
How does it hand off to a human?
When a call needs a person, it transfers to a live agent with a spoken whisper summary and the full transcript, so the customer never has to repeat themselves. Out-of-hours it can take a message or book a callback.
Which telephony and languages are supported?
Twilio, Vonage, Amazon Connect, Genesys and standard SIP trunks, in 40+ languages and accents with automatic detection.
Is call data secure and compliant?
We deploy in your cloud or a private VPC, capture recording consent, honour opt-outs, sign BAAs, and support SOC 2 and GDPR. Recordings and transcripts never train third-party models.
How long to deploy and how is it priced?
A pilot line typically ships in 2โ€“3 weeks and full production in 3โ€“5 weeks. Pricing is a fixed setup fee plus a predictable monthly platform fee โ€” not per-minute billing that punishes volume.
โ€” Hear it answer a call

Book a demo. Call the agent yourself.

A 30-minute session with Prakash or a senior AI engineer โ€” never an SDR. We'll stand up a live line on your call flows and you can phone in and try to break it.

Book a live demo โ†’
โ€” Founder will reply personallyPrakash Singh ยท Matrytech