Inbound-only by design
Sidesteps the TCPA liability and churn that outbound AI calling carries — a deliberate scope decision, not a missing feature.
📞 White-Label AI Receptionist
Every Missed Call Is a Lost Job. Not Anymore.
A white-label inbound AI voice agent your agency resells to local service businesses under your own brand. It answers every call, books real appointments into ServiceTitan or Dentrix, and protects the lead flow your clients are already paying you to generate.
62%of calls small businesses miss, on average
$126kAverage annual revenue lost to missed calls
<700msTarget response latency, inbound-only
TCPA-safeInbound-only, disclosure built in
Every Call Answered
ServiceTitan Booking
Flat-Rate Pricing
TCPA-Compliant
Inbound-Only, On Purpose
Sidesteps the TCPA liability and churn outbound AI calling carries.
Real CRM Integrations
ServiceTitan & Dentrix booking write-paths, not a generic FAQ bot.
Flat-Rate, No Margin Trap
Fixed agency pricing, unlike per-minute markups that erode resale margin.
The problem, by vertical
Three Verticals, Three Documented Revenue Leaks.
Every number below is a cited figure, not an estimate we made up to sell the idea. These are the three launch verticals because each has a provable dollar cost per missed call.
| Vertical | Missed-call rate | Revenue value per missed call | Annualized loss estimate |
|---|---|---|---|
| HVAC & Plumbing | Up to 60% after-hours | $300–$500 standard / $1,500–$5,000 emergency | ~$211,200/yr (200 calls/mo) |
| Dental Practices | 30% to 38% | $653–$850 (first-year value per new patient) | $100,000–$150,000/yr |
| Legal Services | ~40% | $3,000–$50,000+ (case-dependent) | Highly variable — a single missed case can exceed $50k |
Deployment models
One Engine, Scoped However You Resell It.
Whether it's one SMB client or a full agency roster, the same core platform adapts — tell us which of these fits and we'll scope it as one fixed-price project.
Single-Location SMB
One phone line, live in weeks, booked straight into their existing scheduling system.
Multi-Location Franchise
Shared call handling, appointment routing scoped per branch.
Agency White-Label
Your brand throughout, resold to every client on your own domain.
CRM/PMS-Integrated Rollout
Synced with ServiceTitan, Dentrix, or GoHighLevel — whatever the SMB already runs.
Two sides, one platform
Built for the Agency and the Businesses It Serves.
Your agency runs the platform; every SMB client gets a receptionist that never misses a call. Same backend, one source of truth.
01 · For the caller
The AI Receptionist
- Answers within one ring, every time
- Spoken AI-disclosure opener, always
- Natural, sub-700ms conversational responses
- Books real appointments into the SMB's own system
- Recognizes returning callers by phone number
- Immediate opt-out handling on request
02 · For your agency
Agency Dashboard
- Onboard SMB clients under your own domain
- Call logs, bookings, and recovered-revenue estimates
- Flat-rate billing you control, not usage-based
- BYOK support for cost-conscious clients
- Tenant-isolated data, per client
- Non-solicitation terms — we never sell direct to your clients
Beyond the standard build
The AI, Doing Real Work — Honestly Labeled.
Not a chatbot bolted onto the side. Every layer here replaces something that would otherwise be a missed call or a manual dispatch decision, labeled for what it actually is.
GENERATIVE AI
Real-Time Conversational Voice
A streaming STT → LLM → TTS pipeline built for sub-700ms responses with barge-in, so a caller can interrupt naturally instead of talking over a delayed bot.
DECISION SUPPORT
Mandatory Compliance Gate
Every call opens with the required AI-disclosure line and honors opt-outs immediately — a rule-based gate that can't be configured off, not a best-effort setting.
DECISION SUPPORT
Real-Time Capacity-Aware Booking
Checks actual technician or appointment availability before confirming a slot — never double-books, never promises a time that doesn't exist.
PREDICTIVE AI
Revenue-Recovery Estimate
The agency dashboard estimates dollars protected per client, calculated from the same documented revenue-per-missed-call data behind this product's own business case.
The revenue-recovery estimate is a calculation grounded in documented per-vertical figures, not a trained prediction — labeled that way on the dashboard, not oversold as more than it is.
Tech stack
Real-Time Voice, Built for Sub-700ms.
Streaming infrastructure, not a sequential record-transcribe-respond pipeline — the difference between a natural conversation and an awkward one.
TwilioDeepgramElevenLabsWebSocketsNestJSPostgreSQLAWSCloudflare for SaaSOpenAIClaudeServiceTitan APIDentrix API Exchange
- Fixed-price delivery, agreed in writing before we start
- One named senior engineer accountable for your build
- Weekly working demos, tested on real calls
- Full source-code and IP transfer on Buyout
What we build
Four Pieces, One Platform.
Every engagement draws from the same core engine, these are the most common starting points.
Inbound AI Receptionist
Answers, converses, and books in real time — the core product, purpose-built for missed-call recovery.
White-Label Agency Platform
Your brand end to end, custom domain, flat-rate billing your agency controls.
ServiceTitan & Dentrix Integration
Real booking write-paths into the systems HVAC, plumbing, and dental practices already run.
Multi-Client Rollout
One platform, tenant-isolated data, a single dashboard across every SMB client.
How it pays for itself
How Agencies Actually Make Money With This.
Most agencies combine two or three of these, we'll help you pick the mix that fits your existing client relationships.
Flat-rate agency subscription
A predictable monthly platform fee your agency controls, not usage-based billing that punishes a busy month.
Per-SMB-client markup
Resell to each local business at whatever retail price the agency sets.
Setup & onboarding fee
A one-time fee per new SMB client connected to their scheduling system.
Bring-your-own-key option
An agency can use its own LLM/telephony accounts and pay close to raw cost instead of a markup.
Retention tool for ad spend
Protects the lead flow an agency's own advertising already generates — a reason for SMB clients to stay, not just a line item.
Multi-location upsell
One franchise client, multiple locations, priced per line.
Buyout / full IP transfer
A one-time fee for agencies that want to own and host the platform outright.
Vertical expansion licensing
Additional CRM/PMS integrations (Dentrix, legal case-management systems) priced as they're added.
From discovery call to launch
Five Phases, No Surprises.
Real-time voice is new technical territory — Phase 1 is a deliberate risk-reduction spike, not a leap of faith.
01
Latency spike
Prove sub-700ms real-time voice actually works before anything is scoped to sell.
02
Vertical integration
Real booking write-path into ServiceTitan — the actual moat, not a generic webhook.
03
White-label platform
Custom domains, BYOK, flat-rate billing — what makes it resellable under your brand.
04
Compliance hardening
TCPA disclosure and opt-out handling, verified before a single real SMB call.
05
Second vertical & scale
Dentrix integration, additional agencies onboarded on the proven platform.
Why Matrytech
Built to Actually Be Resold, Not Just Demoed.
Flat-rate, not a margin trap
No per-minute markup compounding against your resale price as you scale clients.
Real CRM integrations
ServiceTitan and Dentrix booking write-paths, not a generic chatbot builder that can't handle multi-step transactions.
Named senior engineer
One person accountable for your build, not a rotating pool.
Full IP transfer available
On Buyout, you own everything, no platform lock-in.
Built to scale
One SMB client today, an entire agency roster tomorrow, same multi-tenant platform.
Post-launch support
We don't disappear the day it ships.
Weekly demos
You hear it get built and tested on real calls, not just the finished result.
Before you ask
Frequently Asked Questions.
Does it make outbound calls too?+
No, by design. Outbound AI calling carries real TCPA liability — violations run $500 to $1,500 per call — and fully autonomous outbound tools see 50-70% annual churn industry-wide. Inbound calls carry implied consent and solve the far more valuable problem: the calls you're already paying to generate. This product is inbound-only, intentionally.
How is this different from GoHighLevel or Stammer.ai?+
GoHighLevel's native voice AI is a secondary feature bolted onto a broader CRM, and agencies often need third-party "Snapshot" templates just to make it work reliably. Dedicated white-label AI platforms like Stammer.ai charge a flat subscription but then layer a per-minute markup on top — at real client volume, agencies report $500-$700/month in overages that erode the resale margin. This product is flat-rate, with a bring-your-own-key option, so an agency's cost stays fixed regardless of call volume.
Which businesses is this actually built for?+
Local, appointment-driven service businesses: HVAC and plumbing, dental practices, and legal services are the three launch verticals, chosen because each has a documented, quantifiable cost per missed call — not a guess.
Does it sound human?+
It's built on a streaming speech pipeline (not a sequential ASR-then-TTS pattern) specifically to hit sub-700ms response latency, close to the ~239ms average gap in real human conversational turn-taking, with barge-in support so a caller can interrupt naturally.
Is it legally required to disclose that it's AI?+
Yes, and this is built in as a non-configurable rule, not an option someone could turn off: every call opens with a spoken AI disclosure, matching requirements like California's AB 2905. Opt-out requests are honored and logged immediately.
Can it actually book into our scheduling system, or just take a message?+
It writes a real booking: for ServiceTitan, that means resolving business unit and job type, checking real technician capacity, and creating the appointment, not just logging a callback request.
How is this priced?+
Flat-rate tiers for the agency, not per-minute or per-message billing. A bring-your-own-key (BYOK) option lets an agency use its own LLM/telephony accounts and pay close to raw provider cost instead of a resale markup.
Do you sign an NDA before starting?+
Yes, every engagement starts with a signed NDA and a written scope before any code is written.
Get started
Tell Us Which Vertical You're Targeting
A short discovery call is usually enough to scope a fixed price — bring your current call volume, even a rough estimate.
🔒 An NDA is signed before the discovery call, your workflow and data stay confidential from the first conversation. We reply within 1 business day.
Prefer to call? +91 7004488728 · info@matrytech.com
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