NewSee our AI agents in action
AI Agent · Healthcare

A companion that keeps patients on track.

A HIPAA-aware conversational companion for symptom intake, medication adherence and care navigation, clinically guarded, escalation-aware, and deployed inside your patient portal or as a standalone app. Better outcomes between visits.

HIPAAaware & PHI controls scoped · clinician escalation · timeline confirmed after scoping

Ask for the current demo and a written list of built features and scoped additions. White-label uses a non-exclusive license on your infrastructure; Matrytech retains reusable base IP.

HIPAAAware & PHI controls scoped
ClinicianEscalation built in
EHRIntegrated
4–6 wksTo production
What it does

Care that continues between appointments.

Not a symptom-checker that plays doctor. A guarded companion that gathers information, nudges adherence, and knows exactly when to bring in a human.

01

Conversational intake

Gathers symptoms and history in plain language and hands your clinicians a structured, coded summary.

  • Plain-language intake
  • Structured & coded output
  • Pre-visit summaries
02

Medication adherence

Proactive reminders, refill nudges and check-ins that improve adherence and flag problems early.

  • Reminders & refills
  • Adherence check-ins
  • Side-effect flags
03

Care navigation

Guides patients to the right resource, self-care, appointment, or escalation, reducing avoidable visits.

  • Next-step guidance
  • Appointment booking
  • Resource routing
04

Clinical guardrails

Never diagnoses or prescribes; stays inside approved protocols with red-flag escalation.

  • No diagnosis / prescription
  • Protocol-bound answers
  • Red-flag detection
05

Escalation to clinicians

When something's serious, it alerts your care team with the full conversation and context.

  • Instant care-team alerts
  • Full context transfer
  • On-call routing
06

EHR integration

Reads care plans and writes structured notes back to your EHR, no double entry.

  • Care-plan aware
  • Structured notes to EHR
  • FHIR / HL7
How it works

The architecture, end to end.

Patients engage through your portal or app, the companion reasons within clinical guardrails and your protocols, escalates red flags to clinicians, and writes structured data back to the EHR.

HIPAA-aware · PHI-related agreements scoped before launch · deployed in your cloud / private VPC · model-provider retention settings agreed before launch · audit logged

Connects to

Plugs into the stack you already run.

Deploys inside the patient experience you run and connects to your clinical systems.

Epic
Cerner
Athenahealth
FHIR
HL7
Twilio
Patient portal
iOS
Android
GPT-4o
Claude
Your VPC
Deployment

From protocol to live on a scoped timeline.

A fixed-scope rollout with clinical sign-off at every step, nothing goes live without your care team's approval.

01

Discovery

We map your care pathways, protocols, EHR and escalation rules with your clinical team.

02

Build

We encode guardrails and protocols, integrate the EHR, and build intake and adherence flows.

03

Clinical review

Your clinicians review every flow and escalation path; we evaluate safety before go-live.

04

Go live & monitor

Phased rollout with a clinician dashboard and outcome analytics. Ongoing protocol updates.

Enterprise-grade

Safe by design, compliant by default.

In healthcare, an AI that oversteps is a liability. This one is built to stay in its lane and escalate.

01 · Guardrailed, never guessing

It doesn't play doctor.

The companion never diagnoses or prescribes. It stays inside your approved protocols, grounds answers in clinical knowledge, detects red-flag symptoms, and escalates to a human, with clinical sign-off on every flow before launch.

02 · HIPAA from the ground up

Patient data stays protected.

Deployed in your cloud or a private VPC with PHI-related agreements scoped before launch, model-provider retention settings agreed before launch, encryption and full audit logging. Provider retention and model-training settings are verified for the agreed deployment, this is built to pass your compliance review.

Frequently asked

The questions clinical & compliance leaders ask first.

Something missing? Email Prakash directly, same-day replies, no SDR layer.

Does it diagnose or prescribe?
No, and that's deliberate. The companion gathers information, supports adherence and navigates care within your approved protocols. It never diagnoses or prescribes, detects red-flag symptoms, and escalates anything serious to your clinicians.
Is it HIPAA-compliant?
We scope the build against HIPAA requirements: deploy in your cloud or a private VPC, scope the required PHI agreements before launch, use model-provider retention settings agreed before launch, scope encryption and audit logging. Provider retention and model-training settings are verified for the agreed deployment. Full compliance also depends on your own policies and deployment, which we'll scope with you.
How does escalation work?
When the companion detects a red-flag symptom or a situation outside protocol, it immediately alerts your care team with the full conversation and context, routed to the right on-call clinician by your rules.
Does it integrate with our EHR?
Yes, it reads care plans and writes structured, coded notes back via FHIR/HL7 to Epic, Cerner, Athenahealth and others, so there's no double entry for your staff.
Can our clinicians trust and oversee it?
Yes. Your clinical team signs off on every flow and escalation path before launch, and a clinician dashboard lets them review conversations, outcomes and adherence with full audit trails.
How long to deploy and how is it priced?
The timeline is confirmed after scoping, including clinical review. Pricing is a fixed setup fee plus a monthly platform fee by patient volume.
See it run an intake

Book a live demo Bring a care pathway.

A 30-minute session with Prakash or a senior AI engineer, never an SDR. Describe a care pathway and we'll show the companion running intake and escalation within your protocols.

Book a live demo →
Founder will reply personallyPrakash Singh · Matrytech

We reply within 1 business day — every conversation is NDA-protected.