Privacy Policy

This Privacy Policy explains how Matrytech Solutions Private Limited (“Matrytech”, “we”, “us”) collects, uses, and protects your information when you visit matrytech.com or contact us. We are committed to handling your data lawfully and transparently, in line with the EU/UK GDPR, India’s DPDP Act, and other applicable laws.

1. Information we collect

Information you give us. When you submit a form, book a call, subscribe, or email us, we collect the details you provide — typically your name, work email, company, phone number, budget/interest, and the contents of your message.

Information collected automatically. When you use the site we may collect your IP address, browser and device type, pages viewed, referring URL, and similar analytics data through cookies and comparable technologies (see §4).

2. How we use your information

• To respond to your enquiry and provide the services or information you request;
• To operate, secure, and improve our website and services;
• To send you information about our services where you have asked us to or where we are permitted to do so (you can opt out at any time);
• To measure and improve our marketing, including advertising on Google and Meta platforms, subject to your consent;
• To comply with legal obligations and enforce our terms.

3. Legal bases for processing (GDPR)

Where the GDPR applies, we rely on: consent (e.g. analytics/advertising cookies, marketing emails); legitimate interests (e.g. responding to enquiries, securing our site); performance of a contract; and legal obligation. You may withdraw consent at any time.

4. Cookies & analytics

We use cookies and similar technologies for essential site functionality and, with your consent, for analytics and advertising (e.g. Google Analytics, Google Ads, and the Meta Pixel, loaded via Google Tag Manager). Advertising and analytics cookies are set to denied by default and only activate after you accept them in our consent banner. For full details and controls, see our Cookie Policy.

5. Who we share your data with

We do not sell your personal data. We share it only with service providers who help us operate, under appropriate safeguards, including:

• Google (Tag Manager, Analytics, Ads) — website analytics and advertising measurement;
• Meta (Facebook/Instagram Pixel) — advertising measurement and retargeting;
• Calendly — scheduling calls you book with us;
• Email/hosting providers — to deliver and store your enquiry;
• Professional advisers or authorities where required by law.

6. International transfers

We operate from India and use providers that may process data in the US, EU, and elsewhere. Where personal data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. Data retention

We keep enquiry data for as long as needed to respond and for our legitimate business records, and then delete or anonymise it. Analytics data is retained per the provider’s settings.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your data; to object to or restrict processing; and to withdraw consent. EU/UK residents may lodge a complaint with a supervisory authority. To exercise any right, email info@matrytech.com and we will respond within the timeframe required by law.

9. Security

We use technical and organisational measures — encryption in transit, access controls, and audit logging — to protect your data. No method of transmission is 100% secure, but we work to protect your information and review our controls regularly.

10. How to contact us

We may update this policy from time to time; the “last updated” date above reflects the latest version.